Evolvus implemented e-Sign enabled e-mandates for Federal Bank. The bank rolled out the e-Signed Mandate Verification process for its customers from Oct 31, 2017. The project which ran up to unexpected challenges culminated successfully with full clearance from NPCI.

The e-Signed Mandate Verification project started in August 2017 but required a clarification about the Signed Content Algorithm. Evolvus was the first vendor to raise the concern to NPCI. In September the technical team from NPCI acknowledged the concerns and shared the modified files.

“Evolvus team did a great job in raising the concerns. Once the clarification was achieved Evolvus went full steam and completed the integration in 3 days,” says Shailesh Bhaskar, Technical Lead from Evolvus Solutions. Team members Abhishek, Nagendrappa, Sirisha, Ankit and Chethan worked with the client and were supported by Anish Thomas, Chief architect and Shailesh Bhaskar from the Technical Architecture Group. Sanjay Bhoite, Sr. Principal Consultant and Shailendra Dewangan from the PEG team provided the market success inputs.

NPCI’s e-mandate facility empowers customers to electronically set-up mandates with personal credentials like internet banking password, debit card and Aadhaar based e-signing. The Evolvus e-Signed Mandate Verification service will enable debtor bank (where customer is holding accounts) to process inward e-Sign mandate request received through NPCI. E-Sign inward mandate from NPCI is digitally signed by using customer Aadhaar credentials.

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